Room unavailability

Incident Report for Liveblocks

Resolved

Operations are fully restored.

Posted Nov 18, 2025 - 13:15 UTC

Monitoring

We are seeing error rate dropping again, and room availability is recovering. We are continuing to monitor the situation.

Posted Nov 18, 2025 - 12:31 UTC

Identified

The issue is identified as an unavailability in our downstream platform provider. The related incident that's causing this is https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. We are following development closely.

Posted Nov 18, 2025 - 12:05 UTC

Investigating

We are seeing elevated error rates and are receiving reports of rooms not being available. We are investigating.

Posted Nov 18, 2025 - 11:51 UTC

This incident affected: API and Website & Dashboard.